These operational guidelines are for law enforcement officials seeking Hobbmate account records. This information may change at any time.
We disclose account records solely in accordance with our terms of service and applicable law.
It is important to note that some information we store is collected automatically, while other information is provided by the user. We do not require email or phone verification, and we do not require people to use real names or identities on Hobbmate.
For additional information about Hobbmate, please read our Data Policy and Terms of Use.
We retain different types of information for different time periods. Given the volume of real-time content on Hobbmate, some information may only be stored for a short period of time. We do not retain data for law enforcement purposes unless we receive a legally valid preservation request.
All requests must be made with particularity, including the specific data categories requested and date limitations for the request, as well as:
In responding to a matter involving imminent harm to a child or risk of death or serious physical injury to any person and requiring disclosure of information without delay, a law enforcement official may submit a request by [writing us an email](mailto:[email protected]?subject=Emergency%20Law%20Enforcement%20Request) for the fastest response.
Important note: We will not review or respond to messages sent to this email address by non-law enforcement officials. Users aware of an emergency situation should immediately and directly contact local law enforcement officials.
We try to report all apparent instances of child sexual exploitation appearing on our site from anywhere in the world to the National Center for Missing and Exploited Children (NCMEC), in accordance with applicable law including content drawn to our attention by government requests. NCMEC refers matters to law enforcement authorities from around the world in order to help victims.
If a request relates to a child exploitation or safety matter, please specify those circumstances (and include relevant NCMEC report identifiers) in the request to ensure that we are able to address these matters expeditiously and effectively.
We disclose account records solely in accordance with applicable terms of service and applicable law. A Mutual Legal Assistance Treaty request or letter rogatory may be required to compel the disclosure of the contents of an account. Further information can be found in our Data Policy.